Sylvain Coulombel

December 2025 – Present

Platform Engineering Manager (EMEA) – Amadeus Cloud Services (ACS)

Amadeus, Cloud Foundation Services

Managing an EMEA platform engineering team (~15 members) within the ACS SRE organization, responsible for operating and evolving all Amadeus Kubernetes/OpenShift platforms as an internal product — delivering stable, secure, and PCI-DSS-compliant operations with focus on self-service enablement, cost optimization, and AI-ops adoption.
Technologies: OpenShift, Kubernetes, Azure.

August 2021 – December 2025

Engineering Manager and SAFe Product Owner – Links in the Cloud Automation

Amadeus, Identity and Access Platform

August 2021 – September 2022:
- Took on managerial responsibility for a team, successfully delivering the final phase of SI (Amadeus ESB) configuration automation.
September 2022 – December 2025:
- Pivoted the team's focus toward cloud migration in alignment with Amadeus' strategic initiative to decommission its on-premise data center.
- Scaled and built a cross-site engineering team (14 members) across Nice, Munich, and Bangalore.
- Led the development of an automation framework to migrate over 15,000 connectivity endpoints to the cloud edge (Equinix POP).
- Streamlined redeployment of complex network components in the cloud with a blueprint-driven model.
- Initiated a self-service platform to automate the lifecycle of cloud-based connectivity links.
- Oversaw the Astek DBS external service, managing external SI configuration and ensuring alignment with internal standards.

2019 – 2021

Senior Software Engineer

Led automation of network configurations including load balancers, DNS, and firewalls.
Developed a self-service API to streamline network operations and reduce manual effort.
Mentored the network team and actively promoted network automation best practices, with regular long stay trip in Munich.
Provided framework development, architectural guidance.
Technologies: Python, Docker, Karate, Kubernetes, Jenkins, Ansible, F5, Infoblox.

2018 – 2019

Senior Software Engineer

Designed and implemented an internal REST API to automate SI configurations.
Supported the Open API initiative (Amadeus for developer) and transitioned to an application SRE role.
Deployed the solution in the cloud and established operational practices.
Technologies: OpenShift, Java, SoapUI.

2016 – 2018

Software Engineer

Contributed to the hotel reservation module of Amadeus (Global Distribution System), enabling global distribution of hotel Central Reservation Systems (CRS) and aggregators content to travel agents and OTAs through a unified external marketplace.
Implemented new functionalities—including Value Hotel, Deferred Payment, Passenger Name Record (PNR) integrations—and contributed to ongoing maintenance activities.
Supported high availability through on-call duties.
Technologies: C++, Python, Oracle.

2014 – 2016

Software Engineer

Team member contributing to the reservation module of the new cloud-native Amadeus Central Reservation System (CRS), the internal platform used by hotels to manage bookings.
Key contributor to the business object model.
Served as back-end developer and Scrum Master for one year.
Technologies: C++, Python, Couchbase.

2014

Software Engineering Intern

2012 – 2013

User Experience Design Intern

Designed and developed an interactive multimedia system for seamless interaction across screen sizes and modalities.
Technologies: Android, Python, Kinect.

2009

Factory Intern

Sylvain COULOMBEL